Privacy Policy

1. INTRODUCTION

MCBR ("we," "our," or "us"), operated by ISBMA Transportation Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mcbr.net and use our mobile car battery replacement and jump start services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information:

Name
Phone number
Email address
Service location/address
Vehicle information (make, model, year, license plate)

Automatically Collected Information:

IP address
Browser type
Device type
Pages visited and time spent on our website

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide, operate, and maintain our services
Process and complete service requests
Contact you regarding your service request
Send you quotes and pricing information
Respond to your inquiries and provide customer support
Improve our website and services
Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website or conducting our business (e.g., payment processors, email services).
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for up to 7 years for business and legal purposes.

7. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

8. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

MCBR — Mobile Car Battery Replacement
Phone: (443) 900-9196
Website: mcbr.net
Service Area: Baltimore County & Surrounding Areas